Privacy Policy

Last updated: January 22, 2026

This Privacy Policy explains how Gabriola Home & Garden Ltd ("we," "us," or "our") collects, uses, stores, and protects your personal information when you visit or make a purchase from www.gabriolahomeandgarden.com (the "Site").

We are committed to protecting your privacy and handling your personal information responsibly in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws.

By using the Site, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect only the personal information necessary to operate our business and provide our services. This may include:

Personal Information: Name, email address, phone number, billing information, and other details you provide when placing an order, creating an account, or contacting us
Order & Pickup Information: Products purchased, order history, selected pickup location, and transaction details
Technical Information: IP address, browser type, device information, and limited usage data collected through cookies or similar technologies

2. How We Use Your Information

Your personal information is used for:

Processing orders and coordinating in-store pickup
Communicating with you about purchases, pickup timing, or customer service inquiries
Improving our website, products, and customer experience
Meeting legal, regulatory, and accounting requirements

We do not use your information for purposes beyond those identified without your consent.

3. Consent

By providing your personal information, you consent to its collection, use, and disclosure as outlined in this Privacy Policy. You may withdraw consent at any time, subject to legal or contractual restrictions, by contacting us.

4. Sharing Your Information

We do not sell or rent your personal information. We may share your information only when necessary with:

Trusted service providers such as payment processors or website platforms, solely to complete transactions or operate the Site
Government or regulatory authorities when required by law

All third parties are required to protect your information and use it only for authorized purposes.

5. Cookies & Tracking Technologies

Our Site may use cookies or similar technologies to support functionality and understand how visitors use the Site. You can adjust your browser settings to refuse cookies, though this may limit certain features.

6. Safeguards & Data Security

We use reasonable physical, administrative, and technical safeguards to protect personal information against loss, theft, unauthorized access, disclosure, or misuse. While no online system can be guaranteed to be completely secure, we take privacy seriously and continually work to protect your information.

7. Access, Accuracy & Retention

You have the right to request access to your personal information and to request corrections if it is inaccurate or incomplete.

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised date.

9. Contact Information

Gabriola Home & Garden Ltd
Email: info@gabriolahomeandgarden.com
Mailing Address: PO box 40, Gabriola, BC, V0R 1X0